FAQ

Conference Camera - Grimerud
We have acquired a new portable conference camera for use in Grimerud. You can borrow this camera if you need to have a meeting with several people in the s...
Mon, 8 May, 2023 at 12:00 PM
Purchase IT equipment
When buying a new computer (PC or Mac), pad or phone for YWAM, it must be coordinated with IT. We have agreements we try to honor - both to get good prices...
Wed, 13 Sep, 2023 at 8:42 AM
Sign-up sheet for newsletters
All newsletter lists are stored in our CRM system. All sign-up forms must therefore be connected to the CRM system - or you must manually add people every ...
Wed, 28 Feb, 2024 at 3:38 PM
New software request
The IT department receives quite many requests for "nice tools". We already have (too) many various IT tools to help us in daily life, so we appr...
Mon, 10 Jun, 2024 at 11:22 PM
Add shared mailbox - pc and phone
Shared mailbox in Outlook app A shared mailbox can be access through your YWAM account, meaning that there is no "login" for the shared mailbo...
Mon, 21 Oct, 2024 at 10:10 AM
Delete OneDrive cache (link)
https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sync/sign-into-onedrive-error-0x8004dec5
Sun, 14 Jul, 2024 at 2:36 PM
Deleting or resetting cache on pc or phone
This guide explains how to clear cache in apps on: Windows computers, Macbooks, Android phones and Iphones. And a quick rundown on clearing cache in webbrow...
Thu, 11 Dec, 2025 at 8:59 AM
How to use Paulus
Here is the guide for the new Paulus site with the virtual machine instead of the old VPN setup
Mon, 6 Jan, 2025 at 4:07 PM
Microsoft Forms (HowTo)
When logged in with your ywam account, you have the option to create the form in a team or as a personal form. IT recommends creating a form in a team, s...
Wed, 19 Feb, 2025 at 1:56 PM
Booking a phone for recruitment
When calling from Phonero switchboard for recruitment, you need to book a number in advance. (if you forgot, see below). Go to the booking page. You ca...
Sat, 17 May, 2025 at 4:56 PM